+ When will my order be shipped?
Once you have placed your order, your information will undergo verification process. This is for us to make sure that we have valid shipping information. If not, we will be sending an email to update the information that we have on file. Please be kind enough to respond to the email that we are sending, otherwise, your order will be canceled. The verification process takes ~12-24 hours and your item will be on process.
This item will be hand-crafted at highest quality. This means sometimes you have to wait a little longer to get your order but it's always worth it!
+ How long does it take for an order to arrive?
This depends on the product ordered. Most items will arrive in about 10 business days, some may arrive after 2 weeks. Due to airline restrictions, Lithium Ion batteries may take an additional 15 days to be delivered.
If you're still not sure, just email us. We're happy to help.
USA: Between 5 - 12 days average
Canada: Between 7 - 14 days average
Europe: Between 7 - 14 days average
Australia: Between 10 - 18 days average
All Others: Between 14 - 21 days average (ask and we will provide you with the information)
Owlmazing - partner with global merchants in order to provide you with the best prices and a unique global shopping experience.
If you have any questions that are not on this FAQ page, please email us at firstname.lastname@example.org where we will promptly get back to you :)
Here are great reasons to buy from us:
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
Ordering from Owlmazing is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.