Help Center

Frequently Asked Questions

General Questions

How do I contact you?

Is this a subscription service?

When will you ship internationally to my country?

How quickly can you answer my email?

Orders & Payments

Can I edit my order?

I recently purchased an item and now it's on sale, can I get a price adjustment?

Can I edit my shipping address after my order has been placed?

Shipping

How long is the order processing period?

General Shipping Information

Address Changes

Out of stock/Backordered Items

Will my order come in one package?

Returns & Cancellations

I'd like to return an item, what's the procedure?